Canal/Prince Station has earned the Manhattan Postmasters Cup for Excellence in Retail for posting the highest increase in revenue over SPLY (Same Period Last Year) and the highest scores in Retail Customer Experience (RCE) in Quarter 2.
Manhattan PM Robert Brown and District Manager William Schnaars presented the Stanley Cup- sized trophy to Canal Manager Juliet Francis-Young and her staff of dedicated retail associates.
“We have a fantastic, conscientious team here,” beamed Francis-Young. “They all work together and always make sure they put the customer first. I’m very proud of them and we are honored to accept the Postmaster’s Cup”
“The Cup has been making the rounds,” smiled Brown. “First it was at Grand Central, and then Whitehall Street won. I’m waiting to see which station can earn it two quarters in a row.”
“That’s not a problem,” answered a smiling Francis-Young. “The Postmaster’s Cup has found a home here at Canal Station.”
|Canal Street employees hold up the Manhattan Postmaster 's Cup which was presented by Postmaster Bob Brown (3rd from left) and District Manager Bill Schnaars (4th from left)|