The Dedicated Dozen

The Sales & Service Associates (SSA) at Radio City Station have been quietly compiling perfect 100 percent scores in Retail Customer Experience (RCE) surveys all year long.

“This is a busy station and it’s difficult to get everyone together to pose for a picture,” said Mgr. Wing Yu. “But once we reached twelve 100 percent scores, we had to recognize the hard work that they perform every day.”

“Our staff epitomizes teamwork,” said Supv. Evelyn Ho. “They love their job and love their customers even more. In fact, people from other neighborhoods come to us because they love our service so much.”

L to R: Standing: SSAs Louisa Lee, Kai-Sze Yeung, Roseann Deleon, Zhi-Ping Yang, Eddie Sharpe Jr, Suzette McNair, Trevor Prescott, A/Supv-Evelyn Ho

L to R: Sitting: SSAs Edeun Chang, Seon Lyeu, Fatima Jackson, Sausi Law.