Friday, September 14, 2012

Triborough's Turn to Host the Cup


The travelling New York Postmaster’s Cup has landed and settled in at Triborough Station.
The polished over-sized cup is awarded to the station that posts the highest increase in revenue over SPLY (Same-Period-Last-Year) and the best average WTIL (Wait-Time-In-Line) during the course of the full fiscal quarter. Triborough, who won the cup for quarter3, will hold on to it until it’s determined which station earns it in quarter4.

Retail Associates hoist the Manhattan PM Cup at Triborough Station
L to R: Manhattan PM Robert Brown, Marketing Mgr. Raschelle Parker, Mgr. Richard Thompson, SSAs Jacqueline Eaton, Pedro Ramos, Earline McWillis, Carla Robinson, Anika Hibbert, Hector Rios, Supv. Donna Green, Mgr. Ronald Hart,  (not pictured Loretta Pratcher)

“No one has ever won the cup two quarters in a row,” cautioned Manhattan Postmaster Robert Brown at the Cup presentation held in Triborough Station’s lobby. “Could Triborough be the first?”
“Our employees are very proud of earning the Cup,” said Mgr. Richard Thompson. “We have a strategy in place to keep it here for the next quarter too. We'll push PO box rentals, keep customers informed of our services, and promote ready post products and gift cards.”
Supervisor Donna Green, who was just reassigned to Lenox Hill Station, said she is very proud of the Retail Associates at Triborough. “They provide excellent service on a daily basis,” she said, before adding “But now that I’m going to Lenox Hill, we are going to steal that cup from them next quarter, just wait.”
To which Mgr. Thompson replied, “Well, we’ll just have to see about that won’t we.”