100 Percent Connection

Congratulations to Cathedral and Hamilton Grange Stations for reaching and surpassing 100 percent participation in the Customer Connect program for Quarter 3.

Hamilton Grange Letter Carriers submitted enough Customer Connect leads to meet their target goal and achieve 100 percent participation.
Cathedral Letter Carriers submitted more Customer Connect leads than their target goal and therefore achieved a 146 percent participation score.

(Foreground L to R): Branch 36 CCC David Velazquez, BDS Wilma Rivera, Manhattan PM Robert Brown, Station CCC John Rodriquez, and Mgr. Colin Craigwell present Cathedral Letter Carriers Certificate 

(From Left to Right) Manhattan Postmaster presents Mgr. Richard Thompson, Supv. Maureen Best and Cathedral Station Letter Carriers with Certificate. Station CCC Tracey Diamond holds Certificate. Branch 36 CCC David Velazquez (Far Right) and BDS Wilma Rivera (3rd from right) made presentation   

“We wanted to show our appreciation to all the Letter Carriers who did their part in submitting Customer Connect leads and help increase revenue,” said Business Development Specialist (BDS) Wilma Rivera as she and Branch 36 Customer Connect Coordinator (CCC) David Velazquez presented the stations with a Certificate.

“As more and more stations meet their participation goals, David and I will be there to recognize them.”

The Customer Connect program encourages Letter Carriers to leverage their relationship with customers by identifying new business opportunities and obtaining customer concurrence to meet with a sales representative. To find out more about the Customer Connect program Click HERE