Parkchester
Letter Carrier Alberto Gonzalez was presented with a Certificate of
Appreciation for submitting a Customer Connect lead that is estimated to
generate $91,267 in Priority Mail service sales.
Business
Development Specialist Wilma Rivera and Branch 36 Customer Connect Coordinator
David Velazquez made the presentation at Parkchester Station after holding a
service talk that stressed how critical submitting customer connect leads are
to the financial well-being of the Postal Service.
Gonzalez
seized the opportunity to help USPS land a new contract when the owner of an
auto parts store on his route told him he was looking for a way to reduce his
shipping costs.
Once Gonzalez submitted the lead, Business Solutions Specialist Adriane R. Allen came in and closed the deal.
“I
always talk to my customers and find out what their mailing needs are,” said
Gonzalez, a 22 year Postal employee. “We need to pick up the volume of mail
like it used to be when I first started for us to stay in business.”
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| L to R: BDS Wilma Rivera, Customer Connect Coord. Lisa Pizarro, Letter Carrier Alberto Gonzalez, Branch 36 Customer Connect Coord. David Velazquez |