Busiest Mailing Day in New York

With an estimated 2.7 million originating letters and cards and 700,000 international letters and cards being mailed in the New York District yesterday, an army of managers and supervisors went to busy Post Offices throughout the city to provide lobby support on the busiest mailing day of the year.

Manhattan Postmaster Robert Brown helps customer at the JAF Post Office

Bronx Postmaster Elvin Mercado assists customer at Bronx GPO

Manager Francisco Gutierrez gives customer packaging options at
Williamsbridge Post Office in the Bronx

 “One week before Christmas is designated as the busiest mailing day because that’s when people start feeling the pressure to mail out their cards, letters and packages,” said Bronx Postmaster Elvin Mercado as he assisted customers on line at Bronx GPO. “Thursday is probably the last day to send First Class mail and expect it to arrive to its destination by Christmas. After that, you should use Priority Mail or Express Mail.”

Business Development Specialist Wilma Rivera patrols the line at
Planetarium Post Office in Manhattan

“We want the customer experience to be especially positive during the holiday season, so we gave about 20 of our managers a refresher course on our products and services and assigned them to busy Post Offices around the city on the busiest mailing day to help alleviate the crush,” said Marketing Manager Raschelle Parker.

Additionally, according to Operations Program Specialist Khandokar M. Ali , a projected 2,561,614 packages will be mailed the week of Dec. 17-23.

“Yesterday was a very busy day in the lobbies ,” said Manhattan PM Robert Brown.  “Our employees all worked  hard to provide an positive experience and the customers I talked to were pleased with the service they received.”

Nationally, an estimated 658 million pieces of mail were mailed out yesterday, Dec. 17.

Mgr. Mavis Smith and TSPO Valerie Donald attend to the lines at JAF